Signatures

If enabled, signatures will be automatically included whenever you send a text message or email through the Activity and Communications log. This is a good way to make the communications personalized so contacts know exactly who they are talking to.

Text Signature

Our texting provider requires we send a Sender ID on every message you send to a contact. We have pre-generated a text signature that includes your name and team name. You can adjust the signature and set it so the signature goes out every time. In the past we added the option to send the signature out only for the very first text message, however based on recent Twilio regulation changes we are required to send the signature out with every text message so that option is currently unavailable. 

1. Click the Profile Icon above your profile picture

2. Select My Settings

3. Click Signatures

4. Input your text signature. This is pre-filled by the generated signature but you can replace it with your own

5. Select whether to send the signature the first time you reach out to a contact or every time (currently the only option here is to select Every Message)

Email Signature

The email signature will always be sent with your email messages.

6. Input your email signature. This section is auto-save so there's no need to save it